Subject: Ticket n° 773342259
Dear Ms. Barrow,
thank-you for calling the automated IDEAL service hotline.
Your call was received: 13.09.2012 10:44
Your ticket n°: 773342259
Your issue: “Email not working“.
We want to start working on your ticket as soon as possible: please release the ticket by clicking THIS LINK, or calling the hotline again and stating your ticket number.
We enjoy helping you!
IDEAL Service Team.
***
Subject: Ticket n° 773342691
Dear Ms. Barrow,
thank-you for calling the automated IDEAL service hotline.
Your call was received: 13.09.2012 12:22
Your ticket n°: 773342691
Your issue: “I can’t release a ticket from my email because my email is not working. I can’t tell you the ticket number because I can’t read my emails.”
We want to start working on your ticket as soon as possible: please release the ticket by clicking THIS LINK, or calling the hotline again and stating your ticket number.
We enjoy helping you!
IDEAL Service Team.
***
Subject: Ticket n° 773343128
Dear Ms. Barrow,
thank-you for calling the automated IDEAL service hotline.
Your call was received: 13.09.2012 14:53
Your ticket n°: 773343128
Your issue: “Email not working.”
We want to start working on your ticket as soon as possible: please release the ticket by clicking THIS LINK, or calling the hotline again and stating your ticket number.
Additional information: You have requested a copy of this ticket go to “beanbag@gmail.com”. For data security reasons the copy will only be sent after you have released the ticket.
We enjoy helping you!
IDEAL Service Team.
***
Subject : No progress on tickets
Dear Ms. Barrow,
thank-you for calling the automated IDEAL escalation hotline. Customer satisfaction is important to us, and we appreciate any information on how we can improve our service.
I have checked, and the reason there is no progress on your tickets is that you have not released them for processing. Your call is important to us, and I have personally flagged your tickets as urgent. As soon as you release them, they will be handled as high priority issues.
I apologise for any inconvenience.
James Benjamin
Service Manager
IDEAL Escalation Team.
***
Subject: HIGH PRIORITY
Dear Ms. Barrow,
Your tickets have been assigned high priority. Please release them by clicking THIS LINK, so I can start working on them.
Thank-you!
Venkatesan Govindarajan
IDEAL Service Team.
***
Subject: Customer Satisfaction is our Priority
Dear Ms. Barrow,
thank-you for calling the automated IDEAL service hotline.
Your call was received: 13.09.2012 10:44
Your ticket n°: 773342259
Your issue: “Email not working”.
Additional ticket(s): 773342691, 773343128
As you have not responded for more than 48 hours, we assume your issues have been resolved. We hope you are satisfied with our service.
The quality of our service is important to us. Please help us to improve our service by filling out the customer satisfaction SURVEY. Thank-you.
We enjoy helping you!
IDEAL Service Team.
***
Subject: Email transfer
Dear Ms. Barrow,
thank-you for calling the automated IDEAL service hotline.
Your call was received: 15.09.2012 17:o5
Your ticket: 773345823
Service: Email transfer
You have requested a transfer of your email account. For data security reasons the transfer will only be made after you have confirmed the request by clicking THIS LINK, or calling the hotline again and stating your ticket number.
We enjoy helping you!
IDEAL Service Team.
***
Subject: Do you need to relax more?
Dear Ms Barrow,
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We’re here to help you!
Your Pharmasee Service Team
***
This week’s Daily Post Writing Challenge: Email
Funny email dialogue you have here. pretty crafty work.
Thanks. I think we’ve all experienced similar things.